Privacy Policy

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Effective Date: November 1, 2025 Last Updated: November 1, 2025

North Wall Media ("we", "us", "our", or "Company") operates the http://www.northwallmedia.com website (the "Service"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use our Service.

We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.

When you use our Service, we may collect the following personal information:

• Contact Information: Email address, first and last name, phone number
• Address Information: Street address, city, state, province, ZIP/postal code, country
• Account Information: Username, password, and account preferences
• Communications: Any information you provide when contacting our customer support or participating in surveys
• Payment Information: Credit card details and billing information (processed securely through third-party payment processors)

When you access our Service, we automatically collect:

• Usage Data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data
• Device Information: Operating system, device type, mobile network information
• Location Data: General location data derived from IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 3)

We may receive information about you from third-party sources such as social media platforms, analytics providers, advertising networks, and publicly available databases.

We use your personal information for the following purposes:

• Service Delivery: To provide, maintain, and improve our Service
• Communication: To notify you about changes, updates, security alerts, and provide customer support
• Personalization: To personalize your experience and deliver relevant content and features
• Analytics: To monitor usage, analyze trends, and improve our Service
• Security: To detect, prevent, and address technical issues, fraud, and security incidents
• Marketing: To send promotional communications, with your consent where required
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions
• Business Operations: For internal business purposes including research, development, and business transactions

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal information based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: When processing is required to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests, balanced against your rights and freedoms

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device.

• Essential Cookies: Required for the Service to function properly. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors use our Service (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Security Cookies: Used for security purposes and fraud prevention

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Service. Most browsers allow you to:

• View cookies stored on your device
• Delete cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

To opt out of Google Analytics, you can install the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout

We do not sell your personal information. We may share your information in the following circumstances:

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Hosting and cloud storage providers
• Analytics providers
• Customer support platforms
• Email service providers
• Marketing and advertising partners

These service providers are contractually obligated to use your information only to provide services to us and are prohibited from using it for their own purposes.

If we are involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

We may disclose your information if required to do so by law or in response to:

• Legal processes (subpoenas, court orders)
• Governmental or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities
• Protection of user safety or public safety

We may share your information for other purposes with your explicit consent.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside Canada and choose to provide information to us, please note that we transfer and process data in Canada and other countries. By using our Service, you consent to this transfer.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including:

• Standard contractual clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Other lawful transfer mechanisms

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account Information: Retained while your account is active and for 3 years after account closure
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Marketing Communications: Retained until you unsubscribe or opt out
• Usage Data: Typically retained for 2 years
• Legal and Compliance Data: Retained as required by applicable law

When we no longer need your information, we will securely delete or anonymize it.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to lodge a complaint with a supervisory authority
• The right to object to automated decision-making, including profiling
• The right to be informed about data breaches affecting your personal information

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: What personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise any of these rights, please contact us at:

Email: https://northwallmedia.com/contact-us Website Contact Form: https://northwallmedia.com/contact-us

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

Our Service may contain links to third-party websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Service is not intended for individuals under the age of 18 ("Minors"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor without verification of parental consent, we will take steps to remove that information from our servers.

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Our Service does not currently respond to DNT signals. However, you can control cookies and tracking through your browser settings.

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page with an updated "Effective Date"
• Sending an email notification (if you have provided your email address)
• Displaying a prominent notice on our Service

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By visiting this page on our website: https://northwallmedia.com/contact-us

Corporate Offices: Kingsville, Ontario, Canada

Our data controller is North Wall Media. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

We do not sell personal information as defined by the CCPA. In the preceding 12 months, we have collected the categories of personal information described in Section 1 of this Privacy Policy.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Acknowledgment: By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.